The trend nowadays is buying goods and services online and
buying electronics in Kenya has been made easier with the new technology.
Unlike in the past when one had to spend more time walking,
trying to window shop for the best electronic to buy, the entire process has
been simplified and made easier with online shopping.
This is why many people prefer shopping online because it is
a convenient way of shopping and also it saves time and energy. The other advantage
is that it is easy to get a fair deal online since there are many online stores
trying to compete for customers.
One will also get a variety of electronics to choose from
and even get to read about the pros and cons of every product.
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| Electronics in Kenya |
Let’s look at the factors that one needs to look out for
when buying electronics in Kenya.
What
to look out for when buying electronics in Kenya
Manufacturer’s warranty
This is one of the most important factors one needs to check
out before buying any electronic product from an online store.
Most electronics, especially mobile phones come with two types
of warranties on online stores. These warranties are ‘’Manufacturer Warranty’’ and
‘’Seller Warranty’’
When we talk about seller warrant we mean the type of
warranty where one is given a warrant from the seller or dealer and not from
the product manufacturer. This also means that any time you have a problem with
your electronic product; you have to contact the seller.
The seller’s warranty is a warranty that generally covers items
either imported from a different country or cheap smuggled duplicate electronic
items. It is not the best type of warrant and shoppers are advised not to go
with this type of warrant.
The manufacturer's warranty on the hand means that as a
buyer, you have full warranty support from the manufacturer of the product. This
means that you will receive service for your product in case there is a problem
within the warranty period. Some of the companies with this service are LG,
Sony and Samsung.
The reputation of the
website
This is also another important factor one should never
overlook at any given period of time when buying online. I said earlier there
are many cheap online stores selling cheap products, but the question is are
the products really of good quality?
As the saying goes cheap is expensive one must ensure to
check out the reputation of the website before buying any electronic online. Just ensure that you buy from a reputable online store.
The model number/name
When buying an electronic product from an online store one
needs to know the right model number or the name of the product, which company and
the model. One gets all this information very easily by doing a research non
the product you want to buy.
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| Electronics in Kenya |
One can also check the product number or name from
the product company official website. This is just to ensure that one does not end
up buying counterfeit or any other product which looks like the one he/she
wanted.
Review of the product
Anytime a product is released, it is normally reviewed. This
normally happens in a month or two. It’s therefore important that one waits
until a product is reviewed by reputable websites before buying.
Replacement guarantee
Replacement guarantee is also another an online shopper
should never ignore. Online stores should have that option so as to enable
customers return mishandled products, damaged or wrong product delivery. This will
ensure that a customer gets exactly the products he/she ordered and in good condition.
Well the above are just but a few factors that any online shopper needs to keep in mind when buying electronics in Kenya and other parts of the world.
